During the Taking Action on Overuse project, we partnered with three diverse health care organizations that used the Taking Action on Overuse Framework to address overuse topics. The partner sites are UCLA Medical Group, Swedish Medical System, and Missouri Primary Care Association. Much was learned about the challenges and opportunities of addressing overuse.
- Reducing overuse is challenging and takes time, perhaps more so than traditional QI projects.
- Sustained leadership engagement is necessary to the success of overuse reduction efforts.
- In addition to leader support, front-line engagement