Health care providers and health system leaders can use the Taking Action on Overuse Framework to engage and support health care teams in reducing overused care—and, in the end, do less of what harms and more of what helps patients. It is a roadmap that can be applied to existing and new initiatives to reduce medical overuse, and will help you focus on work with the greatest potential for results.
The Framework
Getting Started
The graphic above presents the updated 2020 Taking Action on Overuse conceptual framework for how to reduce overused care. At the heart of the framework are conversations about potential patient harm, patient preferences and data on rates of overuse that lead to a reduction in overused services. The four catalysts not only make those conversations happen, but when they occur it makes them more effective because they lead to awareness, ownership and action among those who participate in the conversation. They are: prioritize the work; build a culture of trust, innovation, and improvement; develop shared purpose and language; and commit resources to measurement. Learn more about them in the resources below.
- Download the full change package with the Framework, contextual information, change concepts, key changes and specific examples of how to make those key changes.
- Download the abbreviated change package with only change concepts, key changes and example activities.
- Download this Powerpoint with talking points to help orient and align your institution around overuse and the Taking Action on Overuse Framework.
- Watch the video about the Taking Action on Overuse Framework, how it was developed, and ideas for practical use.
- Read the published article describing how the framework was developed and its grounding in theory and prior work in this area.