Indicators of Success

Indicators of Successful Awareness, Ownership, and Action on Overuse

Sustainability relies on care teams stepping up to take ownership of reducing medical overuse. When a system prioritizes and continually supports this work, nurtures a culture of trust and ongoing communication among providers and frontline staff, and equips providers with reliable data, care teams will become the drivers of ongoing overuse-reduction efforts, ensuring sustainability. This kind of culture change can address problems of underuse, misuse, and overuse equally well.

Download the full change package for examples of how to make the key changes below.

Key Changes

• The organization institutionalizes new system-level changes developed by teams working on overuse-reduction projects.
• Staff, clinicians, and care teams continue to initiate, spread, and celebrate efforts to reduce overuse.