We engaged faculty members with strong backgrounds in quality improvement, health systems and health equity to help guide and support the Safety Net Value Champions fellows in their efforts to reduce medical overuse. Their collaborative work will inform the fellowship program and sharing of outcomes.
Dr. Reshma Gupta is a practicing internist and the Interim Chief Quality-Value Director at the UCLA Olive View Medical Center Department of Medicine. As the former Medical Director for Quality and Value, she led over 70 clinicians in value improvement initiatives across all departments, linking initiatives to trainee education, and managing the health system’s Value Analytics and Program Management Team. It was there that she designed and implemented a value improvement strategy with the UCLA Office of Population Health.
Dr. Gupta’s work focuses on health system innovation, policy, implementation design and education to better define and improve the culture of delivering high-quality care at lower cost for health systems and patients. She works as an expert adviser with the Center for Medicare and Medicaid Innovation to test new models of value promoting payment reform. Dr. Gupta serves nationally as a director at Costs of Care, where she leads a learning community of over 500 health system managers and educators across six countries.
In 2011, Dr. Robert L. Fogerty joined the Yale faculty as a founding member of the Academic Hospitalist Program, where he currently is an associate professor and is Co-Director for the Quality Improvement & Physician Leadership Distinction. He received a BA in economics from Boston College, and his MD degree and MPH from Northwestern University and completed training in internal medicine at Yale New Haven Hospital.
Dr. Fogerty’s academic interests include safety and quality of care in the inpatient setting and cost-effective care. In his position as Director, Bed Resources, for Yale New Haven Hospital, where he is known institutionally as the “Bed Czar,” he holds administrative responsibility for the allocation and utilization of the 1,541 licensed beds, while remaining clinically active on the inpatient general medicine service. He is a Senior Fellow of Hospital Medicine and holds leadership positions in the Society of Hospital Medicine and the Society of General Internal Medicine.
Michael Parchman is a senior physician investigator at the MacColl Center for Health Care Innovation. For over 20 years his research and work have focused on improving the dissemination and implementation of innovations such as the Chronic Care Model into primary care settings. Dr. Parchman is the Fellowship Director for the Robert Wood Johnson Foundation-funded Safety Net Value Champions Fellowship Program. He is responsible for leading the multi-disciplinary team of faculty and fellows, coordinating work with Foundation leaders and collaborators, overseeing and providing input on all aspects of the fellowship training design and overseeing all dissemination activities.
As a cognitive and organizational psychologist, Dr. Potworowski looks at problems and solutions from the perspective of what is happening in people’s heads, in their organizations and how the two are related. His inter-disciplinary and applied research and consulting aim is to address the scholarly and practical gaps in effective care transformation through three closely related themes: 1) understanding and developing the expertise of key change agents, 2) building multi-level change capacity within and across organizations, and 3) synthesizing evidence from multiple disciplines to improve the socio-technical dynamics and workflows in transformation efforts.
Dr. Potworowski’s current projects include training practice facilitators in cognitive task analysis to help them better assess practice-change capacity, manage their implementation expertise and customize interventions; developing a shared mental model and strategic tools to help support physician champions in disseminating PCMH across Alberta, Canada; evaluating which care management configurations were the most effective in improving population health outcomes associated with preventable hospitalizations; assessing and supporting the capacity of low-resource FQHCs to maintain meaningful use of HIT; and assessing the feasibility of integrating natural language processing of physician notes into clinical workflows to raise cancer screening and follow-up rates. In all his projects, he works closely with a range of academics, administrators, clinicians and other practitioners to leverage their collective and complementary perspectives and expertise.
Kelly Rand is the Program Officer for Choosing Wisely® at the ABIM Foundation. In this role, she oversees activities related to the implementation and expansion of the Choosing Wisely® campaign. Previously, Ms. Rand worked at MANNA as its Institutional Giving and Advocacy Manager where she secured and managed its grant portfolio, led its local policy activities and managed its research activities. Ms. Rand also served as Director of the South Jersey site of the NY/NJ AIDS Education Center where she worked closely with federal and New Jersey state initiatives on Cross Collaborative Quality Improvement in the Ryan White system.
Ms. Rand speaks widely and has published on cultural competency in health care, health literacy and health disparities. Ms. Rand received her BA from American University in an interdisciplinary program on communications, law, economics and government, and her MA from the University of Pennsylvania in Medical Anthropology. She also is certified in public health by the National Board of Public Health Examiners.
Dr. Kathleen Reims is a board-certified family medicine physician who is a Principal of CSI Solutions, LLC, and its Chief Medical Officer. Dr. Reims received her MD degree from Baylor College of Medicine and completed her family medicine residency at Roanoke Memorial Hospital. Dr. Reims was a National Health Service Corps Scholar and has over 30 years of clinical experience with underserved populations. She has served as medical director for two Federally Qualified Health Centers and is an assistant clinical professor in the Department of Family Medicine at the University of Colorado Health Sciences Center. Dr. Reims has served as an advisor for numerous health system improvement projects and has a strong interest in patient engagement. She is a member of MINT and has been a volunteer preceptor for the UCHSC FM Residency Program for 15 years.
Dr. John Mafi is an assistant professor of medicine in the Division of General Internal Medicine and Health Services Research at the David Geffen School of Medicine at UCLA, where he also practices and teaches general medicine and primary care. He also serves as an Affiliated Natural Scientist in Health Policy at RAND Corporation. Dr. Mafi completed medical school at Case Western Reserve University and his internal medicine residency training in 2012 at Beth Israel Deaconess Medical Center, where he also served as Chief Medical Resident in 2013-2014. Dr. Mafi earned his MPH at the Harvard T.H. Chan School of Public Health in 2015, and most recently completed the Harvard Medical School Fellowship in General Internal Medicine and Primary Care at Beth Israel Deaconess Medical Center. His research focuses on quality and value measurement and how electronic health records can improve the value of care. He has led several national analyses assessing the epidemiological trends and predictors of harmful or low-value care. He has also studied the impact of electronic health record innovations, such as OpenNotes, an initiative where doctors invite their patients to read their visit notes online.
Dr. Scott Cook is a clinical psychologist with extensive experience serving diverse urban and rural populations with multiple medical, social and economic challenges. He is also experienced in providing integrated behavioral health services in primary care clinics and hospitals. He currently works at University of Chicago Medicine in multiple research, quality improvement and organizational development roles to improve health outcomes for disadvantaged patient populations, and to advance the organization’s diversity, inclusion and equity innovation agenda. Dr. Cook worked for eight years in leadership roles in research, behavioral health, youth services and community services at Howard Brown Health, a clinic that serves diverse communities of varied racial, ethnic, sexual and gender minority identities in Chicago. Dr. Cook was the Deputy Director of the Robert Wood Johnson Foundation Finding Answers program from 2005 to 2008. He received his MA and PHD degrees from the University of Missouri in Columbia. He completed his internship at Cook County Stroger Hospital, the major public hospital in Chicago that serves a resilient, multiethnic population.
Dr. Joshua Liao is a board-certified internal medicine physician and the Associate Medical Director for Contracting and Value-Based Care at the University of Washington Medicine, where he is also the Director of the Value and Systems Science Lab, a unit committed to applying scholarship and behavioral interventions to drive change that impacts patients and populations. Dr. Liao received his MD degree from Baylor College of Medicine and completed his internal medicine residency at Brigham and Women’s Hospital where he was also a Clinical Fellow in Medicine at Harvard Medical School.
Dr. Liao’s expertise includes value-based payment reforms and behavioral interventions targeting value-based care delivery, with scholarly work focusing on evaluating and testing the impact of value-based payment and delivery reforms on patient, physician and health-care-organization behavior. Through oversight leading system-wide efforts to evaluate the organizational impact of payment reforms, he also has deep expertise in evaluating and identifying value-based organizational strategies, in particular in how to implement teams, structures and tools to achieve value-based care goals.